NuevaSync Blog
Tuesday Feb 01, 2011

NuevaSync Labs: Read-Only Mode for Safety and Testing

There's a new feature on the NuevaSync Labs page that allows an account to be made "Read-Only" for syncing. This means that data will be sent to the device as normal, but nothing changed, added or deleted on the device will be propagated back to the data source. There are a couple of cases where this capability has proven useful. The first is in testing situations, when there's a concern that a device or inadvertent user action could modify valuable data server-side. The second case is for devices that have a tendency to "go rogue", deleting, modifying or duplicating data. The Nokia N900 has a reputation for this kind of behavior with contacts, and the ability to block device changes for contacts has been a common request from N900 users.

Read-Only mode is enabled per-data-type (Contacts, Calendar, Tasks). On the NuevaSync Labs page, click the link Click to configure read-only mode on your account and you'll see this form:


Select the data you want to make read-only (Calendar in this screen shot) and click Save:


Just in case you forget that read-only mode is enabled, the main status display will indicate when it is enabled, like this:


Remember that any new items (Contacts, Calendar Events) created on the device, and any changes made to existing items will not be sent to the data source and therefore unless you have some means to extract that data directly from the device, it's best to assume that it will be lost at some point in the future (for example when the device next resyncs).


Friday Jan 28, 2011

New Feature: Choose Google Contact Groups to Sync

NuevaSync users syncing Google Contacts can now select a set of contact groups to sync. In the past, and still the default, all the contacts in the pseudo-group "My Contacts" were synced. To change the selected groups, click 'setup' for Contacts on the NuevaSync Control Panel site and you'll see your groups like this:

Change the selection, for example here I've enabled syncing for only the "Customers" and "Vendors" groups, and click "Save":


Saving a new set of groups immediately triggers a sync reset for contacts data on your device.
It will re-fetch contacts data from the service, reflecting the new groups selected.
The number of synced contacts can be viewed in the account status page, like this:


Apple devices, including the iPhone have their own device-side Contact Groups feature, but we are not able to use that at present. That is, all the contacts synced to the device will still appear in the same "group" on the device. This is because Google contact groups are more like "tags" in that one contact can exist in many groups. The iPhone's contact groups are designed for contacts that must live in only one group.

Some devices have a "category" field for contacts (for example Windows Mobile). At present we're not populating the category field with the group names, but this something we plan to add in the future.

New contacts created on the device will be added to the "My Contacts" group at Google, unless that group is not selected for syncing. In that case new contacts will be added to the first selected group in the list.

Friday Nov 12, 2010

New Services!

NuevaSync is pleased to announce several new services today. We've added a new "Basic" subscription for $15/yr that includes all the features formerly available to Premium service subscribers, except email.  Premium service, with push email service, is now priced at $30/yr.

Also announced today are three commercial smartphone hosting services designed to meet the needs of SaaS providers, ISVs and portal operators. Along with the introduction of the new services, we will no longer be offering our original free service. Existing free service users will have the chance to upgrade to Basic or Premium service over the next few weeks. This will mean that, finally, all our users will be entitled to technical support.

In addition to these new services, we will be releasing a number of new features over the next few days. Check back here for updates on the new features. More information on all the new services is available on our (also new) web site:

Friday Jun 11, 2010

Now Syncing: Reply/Forward Flags and Conversation View

NuevaSync is now running the latest, Exchange 2010-compatible version of the sync protocol. This provides some nice new features including sync for reply and forward message flags, and a conversation (threaded) message view. At present these features are only available to Windows Mobile 6.5 users but we expect other devices to add support in the future.

In the screen shot on the left, messages that you've replied to show up with a purple arrow, while forwarded messages have a blue arrow. The new conversations view can be selected from the sort menu, on the right below:


Here's my desktop Thunderbird view onto the same AOL mailbox. You can see the messages have the same reply and forward marks (and the same color!). These flags sync both ways, so whether you reply and forward on the device or the desktop, you'll see a consistent view.


The conversations view groups messages from the same thread or conversation together, displayed as one entry in the inbox. For example on the left below the highlighted inbox item is a conversation. It's indicated by the multiple-envelope icon and the number (5) which is the number of individual messages in the conversation. Open the conversation and the view on the right shows all the individual messages.


New users, and any new device that hasn't been syncing in the past will automatically get these new features. To ensure uninterrupted service, we arranged for devices already syncing to keep using the older sync protocol version (the version change triggers a resync). To upgrade one of these devices log into our web site and trigger a device resync.

For now these features are only available on Windows Mobile 6.5 but we expect other devices will be updated in the future to include similar capabilities.

Wednesday May 19, 2010

New - Meeting Invitations!

We’re happy to announce testing of a new feature for premium users: sending and receiving meeting invitations. Since this feature requires both push e-mail and calendar synchronization, it is exclusively for users with our premium service. If you are not yet a premium user, you can still try it out by using a free trial account.

How does it work? Meeting invitations are sent as specially formatted e-mail messages that contain the time, place, and attendees of an event. Many programs can send invitations, including Google Calendar and GMail, and most popular desktop e-mail clients, like Microsoft Outlook and Mozilla Thunderbird (with Lightning). Many mobile devices, like an iPhone and iPad, only gain invitation support when using a service like NuevaSync (they won’t be processed when using IMAP or POP3).

With the new support in NuevaSync, you’ll be instantly notified of new invitations, can accept or decline them from your phone, and will have the event details entered into your calendar automatically. You can also send out invitations directly from your phone.

As with all NuevaSync features, most smartphones on the market are supported, including iPhone, webOS, Nokia, Blackberry, Windows Mobile, and more.


On an iPhone, new invitations are shown in a pop-up.

You can accept, tentatively accept (maybe), or decline to attend the meeting.


Invitations can be managed from the ‘Inbox’ in the calendar app.

On the Palm Pre, you can accept or decline from within the e-mail app. It will also warn you if this meeting conflicts with another item already in your calendar.

Meeting invitations are a powerful and complex feature, and we’ll be adding even more capabilities as time goes by. Check out our wiki for more detailed information on how it all works, its features, and its limits.

For any questions, check out our forum.



Thursday May 13, 2010

iPhone Gets Automated NuevaSync Setup

Our iPhone, iPod touch and iPad users can now save themselves some typing, and also avoid any chance of creating an incorrect sync setup because NuevaSync now has support for Apple's device configuration profiles.
It works as follows: log into our web site using the device you want to configure and go to the device setup help page (shown below on the left). Click the "Click here" link to download your custom profile. After a second or two you'll see it displayed, like the one shown on the right below. The profile contains all the configuration for your NuevaSync account. Click the Install button and you'll have a guaranteed correct sync setup.
Profiles are cryptographically signed so the green "Verified" will be displayed. The NuevaSync profile can be used alongside any configuration profiles your device already has (for WiFi or certificates for example). Note that the sync "account" can't be deleted in the regular way in the "Mail, Contacts, Calendars" setup page. You'll instead need to find the profiles section in the "General" setup page and delete the profile there. Apple has some documentation on how to install and remove configuration profiles.


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